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Terms & Conditions

Legal Information

This website, HairByGerta.com, is owned and operated by:

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Olgerta Lila – Hair Stylist & Makeup Artist
Le Vigne Hair Salon
644 Forest Ave, Staten Island, NY 10310
Email: info@hairbygerta.com
Phone: 347-671-5095

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These Terms & Conditions explain the rules for using our website and booking hair and makeup services with us. They are for general information only and are not legal advice. You are responsible for making sure that any decisions you make are in line with the laws that apply to you. If you have questions about your legal rights or obligations, please speak with a qualified attorney.

By using this site or booking an appointment through it, you agree to these Terms & Conditions and to our Privacy Policy and Refund & Cancellation Policy.

Understanding Terms & Conditions

These Terms & Conditions form the basic agreement between HairByGerta.com and anyone who visits the site or books an appointment. They explain:

  • how our booking process works

  • what you can expect from our services

  • what we expect from you as a client

Our goal is to keep everything clear, respectful, and fair. The services shown on this website are for in-person hair and makeup appointments at Le Vigne Hair Salon or other locations agreed in advance (for example, on-site bridal or event services). We may update services, prices, or policies from time to time, and the version posted on this page is the one that applies.

Key Considerations for T&C

1. Appointments & Booking

  • Appointments can be requested online, by phone, or in person.

  • Submitting a booking request does not guarantee availability; your appointment is confirmed only after you receive a confirmation message from us.

  • Please arrive on time for your appointment. If you are more than 15 minutes late, we may need to shorten your service or reschedule.

2. Cancellations & Rescheduling

  • We kindly ask for at least 24 hours’ notice if you need to cancel or change your appointment.

  • This allows us to offer the time to another client on our waiting list.

  • Repeated no-shows or last-minute cancellations may result in us refusing future bookings.

3. Pricing & Payment

  • Prices shown on the website are a guide and may vary based on hair length, thickness, condition, or any extra services requested during your visit.

  • Any final price will be confirmed with you before we start the service.

  • Payment is taken in person at the salon on the day of your appointment. We do not currently process payments through this website.

4. Hair Condition, Color Results & Extensions

  • We always do our best to achieve the look you request, but results can vary based on your natural hair, previous color, and overall hair condition.

  • You must inform us about any previous chemical treatments, color, or extensions.

  • We cannot guarantee an exact match to inspiration photos, but we will explain what is realistically possible and safe for your hair.

  • For extensions, we work carefully to blend them with your natural hair, but proper at-home care is your responsibility.

5. Allergies, Sensitivities & Patch Tests

  • Please tell us about any allergies, sensitivities, or medical conditions that may affect your hair or skin before we begin any service.

  • A patch test may be recommended for certain color or makeup products.

  • If you do not share important health or allergy information, we cannot be held responsible for reactions that occur.

6. Children & Guests

  • Children’s haircuts are available, but a parent or legal guardian must be present for minors.

  • For everyone’s comfort and safety, we may limit the number of additional guests who accompany you to your appointment.

7. Photos & Social Media

  • We love to share our work. With your verbal or written consent, we may take photos or videos of your hair or makeup to use on our website or social media.

  • If you do not wish to be photographed or tagged, simply tell us and we will fully respect your choice.

8. Changes to Services & Terms

  • We may update prices, services, or these Terms & Conditions from time to time.

  • When we make changes, the updated version will be posted on this page with the new effective date. Continuing to use the site or booking services after changes are posted means you accept the updated terms.

9. Contact
If you have any questions about these Terms & Conditions or about a specific appointment, you can contact us at:

Email: info@hairbygerta.com
Phone: 347-671-5095

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